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Why did you not join Woodland Hills Country Club
1) What factors contributed most to your decision not to join?
No Pool
No tennis courts
No driving range
No sauna facilities
Golf course too challenging for my skill level
Social membership limitations (e.g. no practice facilities)
Location not convenient
Dues or initiation fees too high
I joined another club
Timing was not right / personal reasons
Other
Other (Please Specify)
2) Which amenities or features were you hoping to find that WHCC does not currently offer?
Pool
Tennis
Pickle Ball
Driving range
Family-focused programs
Fitness Center
Saunas
Other
Other (Please Specify)
3) How important was the difficulty of the golf course in your decision?
Somewhat important - I was concerned but open
Not important - I prefer a challenging course
I was not looking to golf much at all
Other
Other (Please Specify)
4) Did our membership options align with what you were looking for?
No, I needed more flexible or casual options
I did not understand the differences between membership types
I was not looking for a golf-focused membership
Other
Other (Please Specify)
5) What might have changed your mind about joining WHCC?
Addition of key amenities (e.g. pool, tennis)
Greater access for social members
Lower costs or initiation fees
More beginner support for golf
A clearer understanding of club culture and events
Nothing - it simply was not the right fit for me
Other
Other (Please Specify)
6) How would you rate your experience with our membership team and sales process?
Good - mostly helpful and responsive
Fair - some questions left unanswered
Poor - felt rushed or unclear
Terrible - unprofessional or off-putting
I do not recall interacting with anyone
Other
Other (Please Specify)
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